Full list of limits

On this page

This page summarises all the limits and allowances applied to your Sirv account.

Account limits

Enterprise Business Trial Free
Uploads per month Unlimited Unlimited Unlimited Unlimited
Image processing Unlimited Unlimited Unlimited Unlimited
Domains served Unlimited Unlimited Unlimited Unlimited
Users Unlimited 20 20 3
Custom domains 1 included
$10 per additional
1 included
$10 per additional
1 included None

Image processing limits

Enterprise Business Trial Free
Max master file size 128 MB 128 MB 128 MB 128 MB
Max pre-processed size 33.55 MB 33.55 MB 33.55 MB 33.55 MB
Dimensions (w/h) 50,000 × 50,000 px 50,000 × 50,000 px 50,000 × 50,000 px 50,000 × 50,000 px

Very large images (above 16 MB) will receive a pre-processed version, for faster processing.

Video stream file size

Video streaming is disabled by default. Contact the Sirv support team to request it on your account.

Enterprise Business Trial Free
Max file size of master video 512 MB 512 MB 512 MB 0

REST API limits

The Sirv REST API is the best way for developers to integrate with Sirv. See the API documentation and Error handling guide, to avoid hitting limits. You also have a larger, burstable limit for 24 hours once every 30 days, triggered the first time a limit is reached.

Requests per hour Enterprise Business Trial Free
Total requests 14,000 7,000 7,000 500
Upload 4,000 2,000 2,000 300
Delete 6,000 3,000 3,000 300
Fetch file from URL 4,000 2,000 2,000 300
Search 2,000 1,000 1,000 50
Scroll through file search results 4,000 2,000 2,000 50
Video to spin conversion 400 200 200 20
Spin to video conversion 400 200 200 20
Bandwidth stats 200 100 100 20
Storage stats 200 100 100 20

S3 API limits

Use the S3 API to upload, download and manage files by Cyberduck and other S3 programs. For developers who're integrating with Sirv, we recommend Sirv's REST API.

Requests per hour Enterprise Business Trial Free
Total requests 14,000 7,000 7,000 1,000
Upload (PUT) 4,000 2,000 2,000 300
Download (GET) 6,000 3,000 3,000 1,000
Delete 6,000 3,000 3,000 300

FTP rate limits

Requests per hour Enterprise Business Trial Free
Total requests 10,000 10,000 10,000 1,000
Upload 2,000 2,000 2,000 300
Download 3,000 3,000 3,000 1,000
Delete 3,000 3,000 3,000 300

Fetching limits

Sirv can auto-fetch files from a remote HTTP or S3 server or a remote URL with the REST API.

Requests per hour Enterprise Business Trial Free
Autofetch (HTTP / S3) 2000 files / hour
7 MB max size
1000 files / hour
2 MB max size
1000 files / hour
2 MB max size
None
REST API fetches 4000 files / hour
7 MB max size
2000 files / hour
4 MB max size
2000 files / hour
3 MB max size
None
Plus:
Very large fetches 10 files / hour
32 MB max size
10 files / hour
32 MB max size
10 files / hour
32 MB max size
None

Upload file size limit

Enterprise Business Trial Free
FTP No limit No limit No limit No limit
S3 512 MB per file 512 MB per file 512 MB per file 512 MB per file
REST API 300 MB per file 300 MB per file 300 MB per file 300 MB per file
my.sirv.com 300 MB per file 300 MB per file 300 MB per file 300 MB per file

Zip size limit

Enterprise &
Business 20+
Business 5-12 Trial Free
Maximum file size to unpack 1 GB 512 MB 128 MB 64 MB
Maximum files inside zip 5,000 5,000 5,000 5,000
Maximum folder level depth 3 3 3 3

my.sirv.com download limit

Bulk download files in a zip, limited to 4000 files or 512MB total per download. Above that, use background download:

Enterprise Business 100+ Trial Free
Download creations 2 per 3 hours 1 per 3 hours 0 0

File overwrite limit

File lifetime Enterprise Business Trial Free
Overwite a specific file 1,000 1,000 1,000 1,000

URL length limit

Enterprise Business Trial Free
Maximum characters in URL 4096 4096 4096 4096

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