Full list of limits

On this page

This page summarises all the limits and allowances applied to your Sirv account.

Account limits

	Enterprise	Business	Trial	Free
Uploads per month	Unlimited	Unlimited	Unlimited	Unlimited
Image processing	Unlimited	Unlimited	Unlimited	Unlimited
Domains served	Unlimited	Unlimited	Unlimited	Unlimited
Users	Unlimited	20	20	3
Custom domains	1 included $10 per additional	1 included $10 per additional	1 included	None

Image processing limits

	Enterprise	Business	Trial	Free
Max master file size	128 MB	128 MB	128 MB	128 MB
Max pre-processed size	33.55 MB	33.55 MB	33.55 MB	33.55 MB
Dimensions (w/h)	50,000 × 50,000 px	50,000 × 50,000 px	50,000 × 50,000 px	50,000 × 50,000 px

Very large images (above 16 MB) will receive a pre-processed version, for faster processing.

Video stream file size

Video streaming is disabled by default. Contact the Sirv support team to request it on your account.

	Enterprise	Business	Trial	Free
Max file size of master video	512 MB	512 MB	512 MB	0

REST API limits

The Sirv REST API is the best way for developers to integrate with Sirv. See the API documentation and Error handling guide, to avoid hitting limits. You also have a larger, burstable limit for 24 hours once every 30 days, triggered the first time a limit is reached.

Requests per hour	Enterprise	Business	Trial	Free
Total requests	14,000	7,000	7,000	500
Upload	4,000	2,000	2,000	300
Delete	6,000	3,000	3,000	300
Fetch file from URL / Autofetch	2,000	1,000	1,000	None
Search	2,000	1,000	1,000	50
Scroll through file search results	4,000	2,000	2,000	50
Video to spin conversion	400	200	200	20
Spin to video conversion	400	200	200	20
Bandwidth stats	200	100	100	20
Storage stats	200	100	100	20

S3 API limits

Use the S3 API to upload, download and manage files by Cyberduck and other S3 programs. For developers who're integrating with Sirv, we recommend Sirv's REST API.

Requests per hour	Enterprise	Business	Trial	Free
Total requests	14,000	7,000	7,000	1,000
Upload (PUT)	4,000	2,000	2,000	300
Download (GET)	6,000	3,000	3,000	1,000
Delete	6,000	3,000	3,000	300

FTP rate limits

Requests per hour	Enterprise	Business	Trial	Free
Total requests	20,000	10,000	10,000	1,000
Upload	4,000	2,000	2,000	300
Download	6,000	3,000	3,000	1,000
Delete	6,000	3,000	3,000	300

Fetching limits

Sirv can auto-fetch files from a remote HTTP or S3 server or a remote URL with the REST API.

Requests per hour	Enterprise	Business	Trial	Free
Fetch (HTTP / S3 / API)	2000 files / hour 10 MB max size	1000 files / hour 5 MB max size	1000 files / hour 3 MB max size	None
Large fetches	20 files / hour 64 MB max size	10 files / hour 32 MB max size	10 files / hour 32 MB max size	None
Time limit
Default	10 seconds	10 seconds	10 seconds	-
Slow fetches	30 seconds 20 files / hour	30 seconds 10 files / hour	30 seconds 10 files / hour	-

Upload file size limit

	Enterprise	Business	Trial	Free
FTP	No limit	No limit	No limit	No limit
S3	512 MB per file	512 MB per file	512 MB per file	512 MB per file
REST API	300 MB per file	300 MB per file	300 MB per file	300 MB per file
my.sirv.com	1000 MB per file	1000 MB per file	1000 MB per file	1000 MB per file

Zip size limit

	Enterprise & Business 20+	Business 5-12	Trial	Free
Maximum file size to unpack	1 GB	512 MB	128 MB	64 MB
Maximum files inside zip	5,000	5,000	5,000	5,000
Maximum folder level depth	10	10	10	10

Download limit

You can download large numbers of files from your account at my.sirv.com. If the files exceed the limits of a standard download, a background download will be triggered.

	Enterprise	Business 100+	Business	Trial	Free
Standard downloads	4000 files or 512 MB at a time
Background downloads	500 GB / hour	100 GB / hour	None	None	None

File overwrite limit

File lifetime	Enterprise	Business	Trial	Free
Overwite a specific file	1,000	1,000	1,000	1,000

URL length limit

	Enterprise	Business	Trial	Free
Maximum characters in URL	4096	4096	4096	4096